How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have an ipad that is about 7 years old. I have not used it

Customer Question

I have an ipad that is about 7 years old. I have not used it for 3 years & it it is locked up. It says "iPad is disabled". So what do I do to re-start it? My name is***** my email is***@******.*** my phone is(###) ###-####
Submitted: 1 year ago.
Category: Email
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. When you first turn it on, is it asking you for a password?
Expert:  Nathan replied 1 year ago.
Do you need help with this?