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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Outlook 2010 Unable to change incoming server type from imap

Customer Question

Outlook 2010
Unable to change incoming server type from imap to pop.
The drop down menu will not work
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello and welcome.Sorry to hear you're having trouble with your computer.You cannot change from IMAP to POP, you would have to re-create the account on Outlook unfortunately.I can help you do that via a remote session if you're not sure how to do it without losing emails.Please reply using the box below.Regards,Martin
Expert:  Martin replied 1 year ago.
Do you need help re-creating the account as POP3 or are you comfortable doing it yourself?