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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Customer Question

I have been on your site for years and now I Cant even see my profile Pictures, or what photos friends send to me. This is the last time I will contact Facebook I have done it 6 times with no answers even by phone. I have lost all my messages, and was just cut off . I do not have Credit Cards and don't know what to do to recover anything. I get no answer on your phone line, and I guess that you are to BIG to bother about one user. You just don't care.
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. To get started, I need to know what type of computer you're using.Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac. If it's a Mac, please check the OSX version as follows. Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Expert:  Dustin replied 1 year ago.
Hello, I never heard back from you since you viewed my reply. Did you still need help with this issue? Thank you for your response, Dustin S.