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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to reset my password ***** my gmail, and I cannot

Customer Question

I am trying to reset my password ***** my gmail, and I cannot remember or retrieve it on here because the phone # ***** have on file is no longer in can I get a new password?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello Vonnie and welcome.Sorry to hear you're having trouble with your email account.If you no longer have access to the phone number on file it will require a little bit of digging up from your computer to see if we can rescue the password ***** the computer's registry.May I start a secure remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin
Expert:  Martin replied 1 year ago.
What's the email address?

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