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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Unable to connect windows live" Group policy service prevents

Customer Question

Unable to connect windows live" Group policy service prevents standard users from signing in........" What's the problem ??
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello Ruth and welcome.Sorry to hear you're having trouble with your computer.When did the problem start?Is the computer part of a domain or a work computer?Please reply using the box below.Regards,Martin
Customer: replied 1 year ago.
Computer for my person home use. Started having trouble Sat. 4/ 9. Email access returned via Live Mail 4/11. Access again denied 4/16. Have been unable to connect since. Per GoDaay Tecch they have had other clients complain of the same problem "Unable to connect windows live group policy by standard users......"
Expert:  Martin replied 1 year ago.
Thanks for the info Ruth.Where does GoDaddy come in all of this?Do you currently have access to the computer and are you contacting me from it?
Expert:  Martin replied 1 year ago.
Billing should be contacting you about the remote assistance shortly.In the meantime we can get connected
Expert:  Martin replied 1 year ago.
From your computer click the following link: click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin