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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 37692
Experience:  Over 15 year experience in Email Systems and Programs
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My iPad stopped working this am. It suggested I back up my

Customer Question

My iPad stopped working this am. It suggested I back up my email to iCloud. This did not succeed. It now says it is not connected to the server. I don't know where to begin? K.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you hold the home and power buttons on the iPad please for about 10 seconds until you see the Apple Logo then release.Let the iPad restart and when it has, tell me what then happens please