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GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1339
Experience:  MIS Degree & 15 + years experience supporting email issues of all kinds
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I purchased a Verizon phone. I want to cancel the plan as I

Customer Question

I purchased a Verizon phone. I want to cancel the plan as I can't use the phone. How do I do that nd how much do I owe because I never received a bill.
Submitted: 1 year ago.
Category: Email
Expert:  GeekGal replied 1 year ago.

HI there. My name is***** will do my best to help with you this. There are several different types of prepaid plans. Most require you to pay upfront, although a couple of them require a small monthly fee as well.

Expert:  GeekGal replied 1 year ago.

It may very well be that you have already prepaid and that there is nothing to cancel. If you've already prepaid that might be why you haven't received a bill. Be sure to check your monthly bank statement to see if you are being charged a monthly fee from Versizon. If you aren't, then there is probably nothing to cancel.

To be find out more and to be sure, please take the following steps.

If you don't know your MyVerizon username and password ***** me know and I will try to help with that as well.

Expert:  GeekGal replied 1 year ago.

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