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Ask Dustin Your Own Question
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 13210
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Can you send my password

Customer Question

Can you send my password
Submitted: 1 year ago.
Category: Email
Expert:  Randy Computer Tech replied 1 year ago.
Do you still have the phone number ending in 77?
Customer: replied 1 year ago.
No
Customer: replied 1 year ago.
My phone number change
Customer: replied 1 year ago.
Is(###) ###-####
Expert:  Randy Computer Tech replied 1 year ago.
okay, are you on your computer now?
Customer: replied 1 year ago.
No my phone
Customer: replied 1 year ago.
With my phone
Expert:  Randy Computer Tech replied 1 year ago.
okay,unfortunately we cant reset your password ***** you have the phone number and phone that was used to create the recovery email. Would you like to create a new email account?
Customer: replied 1 year ago.
No I want open old account coz my all picture their
Customer: replied 1 year ago.
If I want new account I do my self
Expert:  Randy Computer Tech replied 1 year ago.
okay, I may be able to recover the forgotten password ***** you have a computer that was used to sign in to that email recently?
Customer: replied 1 year ago.
If not why you sayed before
Expert:  Randy Computer Tech replied 1 year ago.
There must be some confusion on that.
Customer: replied 1 year ago.
I have I phone
Expert:  Randy Computer Tech replied 1 year ago.
I am sorry for any confusion.
Customer: replied 1 year ago.
Is ok
Customer: replied 1 year ago.
What
Customer: replied 1 year ago.
Why before say you guyes do
Customer: replied 1 year ago.
Yes I ha e computer
Expert:  Randy Computer Tech replied 1 year ago.
okay, have you signed in to the email on that computer before?
Customer: replied 1 year ago.
Yes
Expert:  Randy Computer Tech replied 1 year ago.
okay, can you access the computer right now?
Customer: replied 1 year ago.
Ok
Expert:  Randy Computer Tech replied 1 year ago.
is the computer a windows or mac?
Customer: replied 1 year ago.
Windo
Expert:  Randy Computer Tech replied 1 year ago.
okay, can you open this link on the computer please>http://www.justanswer.com/remotedesktop/join.aspx?Session=ca8d3126-5ed0-4e43-a726-b0d3dbec19d6
Customer: replied 1 year ago.
I did the password ***** match
Customer: replied 1 year ago.
Helo
Customer: replied 1 year ago.
Why no still send my password
Expert:  Randy Computer Tech replied 1 year ago.
Please go to the blue link on your computer. Let me know when you have the remote program connected on your computer.
Customer: replied 1 year ago.
I go but it does not show
Customer: replied 1 year ago.
Nothing
Expert:  Dustin replied 1 year ago.
Hello.. My name is ***** ***** I will do my best to assist you. We either need to speak over the phone and then allow me to connect to your computer, or we at least need to start a screen sharing session so that I can help you. I'm sending the offer for premium support now, once you have accepted that offer please enter your phone number in the private contact info section. Thank you, *****
Customer: replied 1 year ago.
(###) ###-####
Customer: replied 1 year ago.
Hello
Expert:  Dustin replied 1 year ago.
Site policies dictate that we cannot provide phone or remote support without a premium service offer being clicked and accepted. Ive sent the offer to you already, once you click and accept that offer for more help.. We can begin~ Dustin S.
Customer: replied 1 year ago.
What?i don't understand
Customer: replied 1 year ago.
I say my face book account locked
Expert:  Dustin replied 1 year ago.
Ive just sent you the offer for remote support + phone support. Once you click and accept that offer, we can continue. You should see that offer in your email, or you can see it here on this webpage. Although, if youre viewing our website through your phone the offer probably wont show. So you will need to check your email, and click and accept the offer for more help. Dustin S.
Customer: replied 1 year ago.
Just open my account and send my password
Customer: replied 1 year ago.
Change my number
Expert:  Dustin replied 1 year ago.
That is not the way this works. Otherwise, anyone could simply pay to get someone elses password If youd like help, it needs to be done in the manner I mentioned.

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