How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm setting up Thunderbird as an IMAP client to my

Customer Question

I'm setting up Thunderbird as an IMAP client to my mail account managed by Google. I have set all server configs including port numbers, security and authentication configurations and I appear to be able to reach the server, but any attempt to display contents of my inbox result in the following message.
The current operation on 'Inbox' did not succeed. The mail server for account***@******.*** responded: Unknown command rm8mb84709573oeb
Can you explain this response?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Hi there and welcomeIf you go to and sign in, you can view your emails correct?