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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I am not getting my mail on my smart phone. I get a screen

Customer Question

I am not getting my mail on my smart phone. I get a screen saying I have incorrect password. I changed my password ***** line and still get the same screen saying incorrect password. Now I can't access aol mail on my laptop with the new or old password.
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. The laptop you mentioned that you cant access aol mail with, is your laptop a mac, or a pc? Also, when you access your aol mail, what app or program do you normally use to access your aol mail? Thank you for your response, Dustin S.

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