How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask flopcat98 Your Own Question
flopcat98, Consultant
Category: Email
Satisfied Customers: 9076
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
Type Your Email Question Here...
flopcat98 is online now
A new question is answered every 9 seconds

I have not received emails on my gmail account since april

Customer Question

i have not received emails on my gmail account since april 7, i need a phone number or someone to call me so i can get this problem corrected
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. What happens when resetting your gmail email password? Is there any error or message?Are you able to sign in your gmail email address at the website?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  flopcat98 replied 1 year ago.
change the password ***** the gmail account at most likely cause is that it was set up on another device somewhere that is stripping them off the server before you can see them.