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Dustin, Email Specialist
Category: Email
Satisfied Customers: 13236
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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I need to log in and have tried many times. Program says I

Customer Question

I need to log in and have tried many times. Program says I have exhausted my options. What do I do to get into the program?
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. What specific program is it you are trying to login to? Also, whats the full version of your mac osx, you can check as follows. Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply. Thank you, ***** and Network Switching Systems Operator / Maintainer.
Customer: replied 1 year ago.
OS X version 10.8.5 I need to fill out my tax forms Am using TurboTax for Federal and State returns.
Expert:  Dustin replied 1 year ago.
Question, are you using the online version of Turbotax? Or, did you purchase and actually install turbotax on y our mac?
Customer: replied 1 year ago.
No I simply need another chance to enter my info. I know now what I did wrong and do not know how to get another chance to work the program.
Customer: replied 1 year ago.
I am using the online version
Expert:  Dustin replied 1 year ago.
If you use the original email address you signed up with, you should be able to reset your password by using this link If you enter your email address, they will email you a password ***** link. Check your email , and then open the email they send you and follow the instructions within to reset your password. You can then use your new password ***** sign back in, and continue your return. if you get stuck or run into any issues, let me know. I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Expert:  Dustin replied 1 year ago.
I havent heard back from you in a few days.. Did you still need help with this issue? Thank you for your response! Dustin S.

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