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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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How do I permanently delete an e-mail source. Just using "junk"

Customer Question

How do I permanently delete an e-mail source. Just using "junk" does not work; they keep sending more junk!
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. If you are receiving junk or spam emails from a particular sender, you need to block all future emails from the particular sender so that no emails will be delivered further. However, this blocking feature depends on your email service and on how you access your emails.Can you please tell me the domain name part of your email address that is receiving these junk emails? (for example:,, etc)How do you access your emails? Are you using a web browser like Internet Explorer or Chrome? Or are you using an email program like MS Outlook 2013?Please let me know by replying to me here so that I can help you further.Best regards,Jess