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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 38513
Experience:  Over 15 year experience in Email Systems and Programs
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Is AARAV Tech Support Service used by microsoft of have they

Customer Question

Is AARAV Tech Support Service used by microsoft of have they infected my computer
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Hi there and welcome Julia They are 100% a scam. This person was not working for Microsoft and Microsoft would never call you for no reason.This is what is known as "phone phishing" it is can be a very serious problem if you do let them access your computer.Basically what they will do is call a lot of phone numbers and say that you have problems. Any actual computer problems you have will be entirely coincidental. Usually what they will do is show you the windows error log which always shows a lot of errors but these are normal and on all windows computers, they are not viruses.Next they log onto your computer and lie to you about the numerous problems they pretend to find. Next they will attempt to get you to pay a few hundred dollars to "fix" the issues when in fact they actually do nothing too helpful.Here is what Microsoft says on the subject:http://www.microsoft.com/security/online-privacy/msname.aspxAlways remember, no legitimate tech support company would ever call you. Your computer does not report to Microsoft or any other company so if any tech support person calls you can trust it is a scam and just hang up.Did you pay them any money? Did they get onto your computer?