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A Microsoft technition worked on my computor last night..today

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my e-mail is all messed...
A Microsoft technition worked on my computor last night..today my e-mail is all messed up. I am afraid I got duped and maybe called some number that got me to the hackers.
Submitted: 1 year ago.Category: Email
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Answered in 3 minutes by:
4/13/2016
Email technician: Eric Ewing, IT Pro replied 1 year ago
Eric Ewing
Eric Ewing, IT Pro
Category: Email
Satisfied Customers: 211
Experience: I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
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Hi Dolores! My name is ***** ***** I am an independent technology expert who's been paired with you through JustAnswer.com. It is my pleasure to assist you today.It does, unfortunately, sound like you were victimized by scammers; Microsoft does not perform remote repair services for consumers. At your earliest opportunity, you will want to change your email password; that will cut off any access that a third party has to your account. (If you need assistance with that, please let me know).Oftentimes, the scammers will install viruses or malware onto your computer while they have access to it. Do you know if you have an antivirus product currently installed?Whatever the situation, we'll get you fixed up! Please let me know the above when you can, and we'll work from there.
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