How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris L. Your Own Question
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 4865
Experience:  Certified Email Expert with over 10 years experience.
Type Your Email Question Here...
Chris L. is online now
A new question is answered every 9 seconds

My wife (Shirley Denise Seagraves) died last year (March 18,

Customer Question

My wife (Shirley Denise Seagraves) died last year (March 18, 2015). I have been told by several people they have emailed her some things that they would like me to take care of. I do not know her password ***** her email account. Is there anyway that Yahoo can provide me with her email password ***** me to access it? Her email was***@******.***. My email is***@******.***.
I also cannot assess her Ipad (Apple ID) because I don't have her email address password. Your assistance in this matter is greatly appreciated.
Sam Seagraves (###) ###-####- cell
2238 Maple Point Drive North
Conroe, Texas 77301 ***@******.***
Prior Address:
918 East Cedar Ave.
Weatherford, OK 73096 (###) ###-####- Home
Submitted: 1 year ago.
Category: Email
Expert:  Chris L. replied 1 year ago.
Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. First off I am sorry to hear about the loss of your wife. Yahoo does have procedure to fill out however they will not provide you with the password, please look over the information here: What I would suggest is you try and reset these passwords if possible.Click HERE to attempt to reset the yahoo password. I am sorry there is not more that can be done. Please read through yahoo's policies I linked you above but your best chance is going to be to try and reset her password. Again I am very sorry for your loss.-Chris