How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Most recent update installed. Power is connected to computer

Customer Question

Most recent update installed. Power is connected to computer but I get an indicator that says plugged in but not charging
Submitted: 1 year ago.
Category: Email
Expert:  arsufi2002 replied 1 year ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Expert:  arsufi2002 replied 1 year ago.
Are you saying that its after Windows Upgrade you have come to this issue...
Expert:  arsufi2002 replied 1 year ago.
Didn't find you back...Please answer above post when you are back.... Also i want you to do this activity and do update status on same..1: Open Device Manager (Click Start > type devmgmt.msc press enter key)2: On Device Manager window, click Batteries and remove all adapters under itTo remove adapter, Right Click Adapter and Click Uninstall3: Reboot computer once uninstalled all Adapters which comes under BatteriesSee issue resolves after system reboot Thanks
Expert:  arsufi2002 replied 1 year ago.
See image for details
Expert:  arsufi2002 replied 1 year ago.
waiting for your reply