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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am unable to access my Yahoo account. I know my password

Customer Question

I am unable to access my Yahoo account. I know my password ***** Yahoo is asking me to validate my identity through an alternative phone number, but I no longer have that phone. Please help, I have this email as contact information for many other various business relationships. Frustrated I can't talk to someone from yahoo to validate my identity. Please Help.
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello Mark and welcome!Sorry to hear you're having trouble with your Yahoo account.Are you connecting to your account from a different computer or location than you usually would?Please reply using the box below.Regards,Martin

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