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My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Can i start a remote session with your computer so that i could better configure
From where you have copied the thunderbird profile?
Yes sir..But i am little bit confused when you said you are using mobile
Hope we are moving thunderbird profile from old computer to new one, am i right?
I don't know how you have copied Thunderbird profile ..
You may check this is how you copied...
Do you have internet connectivity on old computer
Please do as follows in New Computer
1: Open Internet Browser
2: search for Teamviewer 7 on Google search
3: Download Teamviewer 7 on your computer and install it
Let me know once you have done this.
Once Teamviewer is installed successfully, Run Teamviewer, share 9 digit code and password ***** shows
Let me know if you have any issue installing Teamviewer
Is it done..
are you there
Sir, can you do it on computer if i tell the procedure
waiting for your reply
Do you have any trouble with our chat system
Are you still there
Please let me know when you are back
Didn't find you back, hope you are doing fine..
Has issue resolved?
Would you please update status