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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't activate by iPhone since I 't remember the Apple ID

Customer Question

I can't activate by iPhone since I don't remember the Apple ID and password ***** you please call me here in Florida, at(###) ###-####I have stored this information in the clee phone and can't get at it. So sorry to bother you.
***** *****
Submitted: 1 year ago.
Category: Email
Expert:  3pop Technology replied 1 year ago.

Hi there. I believe I can help you with that. Do I understand you'd like to do it via telephone? It might be quicker/easier if you'd allow me to do a remote assistance session and guide you through a reset on your Apple account. Would you prefer that?