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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I can't figure out how to get back to my email account, I

Customer Question

Gregory. I can't figure out how to get back to my email account
JA: Thanks. Can you give me any more details about your issue?
Customer: I was in my email account, and then I looked up The Young and the Restless. Now I can't get back to my email. I even rebooted. My email address is ***** **********@******.***
JA: OK got it. Last thing — Email technicians generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****
I am a certified computer professional who will assist you today.

Please tell me if you have problems accessing your GMail account, or another account?

I am awaiting your reply.

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

Customer: replied 1 year ago.
I was able to figure it out on my own. I couldn't make JustAnswer accept my credit card number for quite a while, so I gave up and was able to access my email. Thank you anyway for your help.Martha Gregory
Expert:  IT Miro replied 1 year ago.

No problem! I am glad the problem has been solved!

If there is anything else I can help you with, let me know. Hopefully, you won't have trouble with your credit card number again.


IT Miro

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