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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I was on my Mac doing e-mail via Safari and A

Customer Question

I was on my Mac doing e-mail via Safari and A phone call from(###) ###-#### ***** Indian man said that my computer's microsoft had been somehow invaded without my knowledge. He claimed that he represented Microsoft. It sounded as though he as calling from what we seniors call "boiler room," where a lot reps make calls. I doubted him, but decided to get help from you. My desktop runs OS X el-Capitan 10.11.3.
Henry R. Heinold
Submitted: 1 year ago.
Category: Email
Expert:  Cris replied 1 year ago.

Hi, thanks for using I am Cris.

The phone call you received is a scam. It is very common for these scams to happen. Microsoft does not call anyone regarding any kind of support. If you needed support from Microsoft you would have to call them and it there would be a charge.

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