Need Help With Email? Ask Your Email Questions Online
Hi, and thank you for asking your question.
Do you have the AOL email account set up on the Mail app, or on any other app?
May I set up a quick, secure remote session to check the issue now?
Please reply back using the box below. Thank you.
OK, let's get started. Please open up the following link now:
Scroll down to the "TeamViewer QuickSupport" section, and click "Join remote control session"
A TeamViewerQS_en.dmg file will be downloaded by your browser - OPEN that file from your downloads, and let me know the ID and password ***** by the TeamViewer window. I'll then connect in; thank you.
Also, please disregard the remote offer shown on the screen earlier - the remote session will come at NO extra charge. Once you provide me with the TeamViewer ID and Password ***** directed in my earlier reply, I'll then connect to your screen and assist further. Thanks!
Hmm; would you like me to provide you with steps to carry out yourself now, to resolve this issue with AOL on your Mac? Please let me know; thank you.