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Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 11712
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I can't add my email to iPad. I receive a

Customer Question

I can't add my email to iPad. I receive a message that only AT&T is supported with the settings I provided.
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

When setting up the account on the iPad, when you are shown the AT&T prompt, please tap Next first, and then fill out the following server settings:

Incoming (POP) Settings:


Full email address and password

Port: 110

Outgoing (SMTP) settings:


Full email address and password

Port: 587


Done that, check if you are able to add the Charter account with these settings. If you need any further assistance with this issue, please be sure to reply back using the box below.

Otherwise, if you could kindly click on (and submit) one of the stars at the top of this page to rate my service, I'd greatly appreciate it. Thank you.

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