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Hi Maureen, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
When was the last time that you were able to access your account?
Are you using a Windows computer or a Mac?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information. I am very sorry but unfortunately, NO ONE will be able to do that for you, since in order to change that mobile number, you or someone MUST BE SIGNED IN to the account first. Since you cannot sign in now, then you cannot change that number. The main problem here is to be able to access that account.
Why are you now unable to access the account when you were able to access it yesterday? Did you forget the password?
Ok. Here is the link about refunding:
If you need anything else in the future, you can use us any time.
Thank you for using our service.