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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My incredimail is not working. Had it. Get error messages

Customer Question

My incredimail is not working. Had it for years. Get error messages Authentication failed account disabled or says email or password ***** *****
Submitted: 1 year ago.
Category: Email
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

Have you changed your password *****?

Customer: replied 1 year ago.
Before it being disabled no
Expert:  Cory replied 1 year ago.

I have sent you an offer to look over this remotely and fix it

Customer: replied 1 year ago.
I thought I accepted the offer for this assistance