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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1830
Experience:  Computer Software Support Specialist for more than 10 years
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I locked myself out of my main email account where I do both

Customer Question

I locked myself out of my main email account where I do both business and personal. I was having trouble opening a document, pdf file was not working, long story short, I am up against a business deadline. My regular email is***@******.*** I can not access it at this time. I had set downloaded Chrome and it started asking new email account questions, I started and ended up as:***@******.***. My cell number is(###) ###-####Debbie Summers. I am on hold for a Google rep now, I was told it could be up to an hour, the name on T-Mobile google answer is Judy Feimin Shu with home #(###) ###-#### ***** is phone number I found on your site for help. Desparate
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks