Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I will be traveling out of the country and want to check my

Customer Question
gmail at an 'internet cafe'. My...
I will be traveling out of the country and want to check my gmail at an 'internet cafe'.
My problem is that long ago when I first set it up I told my phone and computers to 'remember my password ***** me'. Now I don't even remember the password ***** even how I answered the special question. Yikes! What can be done? Or do I have to open a new account?
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 13 minutes by:
3/13/2016
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,294
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

A new gmail account will not have any emails/contacts of the previous account. If you don't need those emails/contacts, then you can create a new gmail account.

However, if you want to recover your old emails and contacts, then please follow the steps given below to recover your lost gmail account:

A. Please try to reset your gmail password ***** the link below:

https://www.google.com/accounts/recovery?gaps=AHwGkRkZA25M93jud9OeQCRtCxX4HJapEEtwZpI9sarI2xlV5kcGwBpJ7efmaYQX

Choose I don't know Password. Type in your Email Address. Click Continue.
Follow on-screen instructions to reset your account password.

B. Please fill out Gmail recovery form once:

Click the link:

https://www.google.com/accounts/recovery/verifyuser

Choose "I don't know my password".
Enter your email address and click Continue.
Under Enter the last password ***** remember, please choose "I don't know" and then click "Having trouble? Try a different way of resetting your password."
And then fill out all of the required details.
Under Contact information, please enter a valid working email address.
Once you fill out all of the required details, Gmail team will get back to you on your alternate working email address in 12-24 hours.
If need be, you can call Google at the following number. Keep in mind that the wait will be long:(###) ###-####/p>

These are the only ways to recover your gmail account. I hope you understand it and you won't blame me by leaving me negative feedback.

If you have any other query regarding this issue, please reply back to me at the box given below.

Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated.

Thank you, ***** *****

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago

Hi,

I'm following up with you to see how everything is going.

Could you please tell me if you have followed the steps provided?

Do you still need help with this?

If you have any other query regarding this issue, please do not hesitate to let me know.

Else please take a second to rate my service by clicking stars at the top of the screen then submit, that would be greatly appreciated.

Thank you, ***** *****

Ask Your Own Email Question
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,294
6,294 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,973 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,453 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,299 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

639 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my email and the only options I have are to
Hi, I forgot my email and the only options I have are to remember when I made the email which was a very long time ago, The number thats connected to my account is my previous number, and my recovery … read more
Sandy
Sandy
Computer Specialist
6,294 satisfied customers
My original email for 10 years is [email protected] but I am
My original email for 10 years is ***@******.*** but I am not sure of the first date or password. I thought it was In46268c, but it is rejected. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I can't get a gmail a/c set up. Tried 3 times with different
I can't get a gmail a/c set up. Tried 3 times with different passwords to 2 email addresses … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
Im having problems with my outlook email. I cannot remember
i cannot remember when the last update was but i keep getting messages that my office 365 has expired and needs to be fixed. office 365 has sent a diagnostic logs to microsoft if you would like to check … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I want to get a personal gmail email. No nothing I want one
I want to get a personal gmail email JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: no nothing I want one though JA: Anything else you want… read more
Josh
Josh
It Support Specialist
Associate Degree
5,128 satisfied customers
Want gmail account. Can not sign back into the account. I
want gmail account JA: How long has this been going on with your Gmail account? What troubleshooting have you tried? Customer: can not sign back into the account JA: Anything else you want the Email E… read more
Josh
Josh
It Support Specialist
Associate Degree
5,128 satisfied customers
For 6 years I have been telephoning elderly ladies through
For 6 years I have been telephoning elderly ladies through St Johns Ambulance service. Today as I dialled each lady using my landline I received a message as follows: "The number you have dialled is n… read more
Moses C
Moses C
Bsc
224 satisfied customers
Load the new version of aol. I am not well versed in
i am not well versed in computers, about 4 to 6 weeks … read more
Moses C
Moses C
Bsc
224 satisfied customers
My Outlook program has 2 emails. [email protected] and.
My Outlook program has 2 emails. ***@******.*** and***@******.***. Today my computer went to work offline and I can't get it to reconnect. The internet is fine. My tech guy says the lpl.com address is… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I have lost the AOL Gold I used to have. It disappeared. I
I have lost the AOL Gold I used to have. It disappeared. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Last Friday or Sat I ordered a desk chair to be charged to
Last Friday or Sat I ordered a desk chair to be charged to my Visa card and shipped to my NEW Address as of 10/3/17. On printing out the confirmation I noticed shipping and billing going to my old add… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
You have reached the limit for sending gmail. That is the
That is the message. I can not sent 1 email of any kind, to a single person, to myself. I can not send emails to any one of my groups. Last 48 hours, although it might have started a little earlier in both … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
Yahoo is blocking Scottrade from sending me e-mails
Yahoo is blocking Scottrade from sending me e-mails requiring me to vote for issues involving my stocks (*****@******.***). This is the message from Scottrade: Make sure his provider isn't blocking is… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
I can't receive my emails, [email protected], Today
How long has this been going on with your Gmail account? What troubleshooting have you tried?… read more
Sandy
Sandy
Computer Specialist
6,294 satisfied customers
I get a message to update my gmail account but my problem is
I get a message to update my gmail account but my problem is I can't remember when I signed up or any of the questions and then when it asks for an email address, I put down my email address and they … read more
Sandy
Sandy
Computer Specialist
6,294 satisfied customers
I can't get accest. Yahoo. Today. I had thecomputer checked
I can't get accest JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: yahoo JA: How long has this been going on with your email account? What troubleshooting have you tried? Custo… read more
Sandy
Sandy
Computer Specialist
6,294 satisfied customers
My gmail is not recieving. I have had it for a few years but
I have had it for a few years but only needed to use in the past 3 days, and have tried anything … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Im not getting my imail coused same one log in with my
im not getting my imail coused same one log in with my imail … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,973 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x