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Dustin, Email Specialist
Category: Email
Satisfied Customers: 13328
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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The configuration of my Facebook page has changed since last

Customer Question

The configuration of my Facebook page has changed since last use. There are privacy shortcuts pop-ups on the right side of the page, obstructing everything on that side and I am unable to delete them. Also, the font size on the entire page has changed (larger). I want to restore it as it was prior to today, which is the same configuration I have always had.
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

How are you accessing facebook?

From a windows pc, a mac, an iphone, an android phone, a tablet?

Customer: replied 1 year ago.
Expert:  Dustin replied 1 year ago.

Thank you.. Is it windows laptop, or a mac?

And what browser are you using.. Internet explorer, chrome, safari, or firefox?

Customer: replied 1 year ago.
Internet Rxplorer
Expert:  Dustin replied 1 year ago.

Thank you..

Lets try the following as a first step. It may be that compatibility view was turned on, or off.. Heres how to check

If switching those views doesnt fix the issue.. Then lets try resetting internet explorer next.. Heres how.

If neither steps fixes the issue, or if you get stuck on any of these steps you are welcome to reply and let me know where your stuck, and I will assist you further as needed.

if these steps work, please dont forget to return and click and submit a rating to show that I was able to assist you.

Thank you!

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
What issues would prevent that connection?
Expert:  Dustin replied 1 year ago.

HI, I seen your request for a secure remote connection.. I tried to accept it and it said payment failed.

Ive sent the offer back to you, once approved I can send you the connection steps so we can connect.

With that being said, did you try the two written steps I suggested? Or did you want me to connect and try and repair the issue for you?

Customer: replied 1 year ago.
I wanted you to connect and repair the issue for me
Expert:  Dustin replied 1 year ago.

Understood.. Ive sent the offer back to you for you to approve.. When I tried to accept the screen connection offer you sent me, it said payment failure.

Our customer service should be able to help you with the payment issue.


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