Need Help With Email? Ask Your Email Questions Online
Hi. My name is***** you for your question and the opportunity to assist.
Do you check your email through your internet browser (Internet Explorer, Mozilla Firefox, Google Chrome, for example)
or do you use a program like Windows Live Mail or Microsoft Office Outlook?
OK, thanks. Is this an update to Windows 10 that you are referring to?
If not, what version of Windows are you now using?
Let's see if you can get Outlook to open.
Hold down the Windows logo key (just to the left of the Alt key and spacebar)
and press R on the keyboard.
The Run box will open.
In the text area type: outlook.exe and click OK.
Does Outlook open?