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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my password and i do not remember enough of the

Customer Question

I forgot my password ***** i do not remember enough of the recovery information to get any information set to the email account I now have access to. What do I do?
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi Keith, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am sorry about your email issues. Which email service are you using? (Yahoo Mail, Gmail, etc)

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
gmail
Expert:  Jess M. replied 1 year ago.

Thank you for writing back with that information.

Can you please tell me the username part of your Gmail account, the one before @gmail.com so that I can check your recovery options?

Customer: replied 1 year ago.
I have gone another direction. Don't need your help.Thanks
Expert:  Jess M. replied 1 year ago.

Ok. Thank you for letting me know and I am glad that you were able to resolve your issue yourself.

Thank you for using our service.

Best regards,

Jess