Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my email pass word. My email is

Customer Question
***@******.***...
I forgot my email pass word. My email is ***@******.***
Submitted: 2 years ago.Category: Email
Ask Your Own Email Question
Answered in 7 minutes by:
3/10/2016
Email technician: Sandy, Computer Specialist replied 2 years ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,956
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.

Please follow the steps given below:

Step A:

Please try to reset your gmail password ***** the link below. Click the link:

https://www.google.com/accounts/recovery?gaps=AHwGkRkZA25M93jud9OeQCRtCxX4HJapEEtwZpI9sarI2xlV5kcGwBpJ7efmaYQX
Choose I don't know Password. Type in your Email Address. Click Continue.
Follow on-screen instructions to reset your account password.

B. Please fill out Gmail recovery from once:

Click the link:
https://www.google.com/accounts/recovery/verifyuser

Choose "I don't know my password".
Enter your email address and click Continue.
Under Enter the last password ***** remember, please choose "I don't know" and then click "Having trouble? Try a different way of resetting your password."
And then fill out all of the required details.

Under Contact information, please enter a valid working email address.
Once you fill out all of the required details, Gmail team will get back to you on your alternate working email address in 12-24 hours.
If need be, you can call Google at the following number. Keep in mind that the wait will be long:(###) ###-####/p>

Please take a second to rate my service by clicking stars at the top of the screen then submit. Bonus/tip is highly appreciated.

If you have any other query regarding this issue, please reply back to me at the box given below.

Thank you, ***** *****

Ask Your Own Email Question
Customer reply replied 2 years ago
This is no help at all. I do not know why you can not tell me my password ***** my acct.
Customer reply replied 2 years ago
I do not know what you want me to do
Email technician: Sandy, Computer Specialist replied 2 years ago

I'm sorry, user has to create a password ***** to keep it safe and secure.

May I take remote control of of your computer and help you with this?

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 2 years ago

Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

I'm also ready to provide you phone support. Please let me know.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 2 years ago

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=7268898a-04cc-45f3-bc71-33acccd64eb2

On that page, scroll down and choose "I Agree"

Download and run this program.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,956
6,956 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my gmail account pass word. It is 4796403385. Just
I forgot my gmail account pass word. JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your passw… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master\u0027s Degree
I have My facebook hotmail.com email address i got that pass
Second opinion] hi I have My facebook hotmail.com email address i got that pass wordbut my email hotmail pass word i didnt use for 2 years i forgot it and both***@******.*** I need my email pass word… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Windows 10 outlook was purchased with it I ant log to yahoo
windows 10 outlook was purchased with it I ant log to yahoo mail using outlook when I add new account and put email and pass word I doesn't connect I just received temporary pass word from you after I… read more
Senthil
Senthil
Sr. IT Analyst
BE
2 satisfied customers
I cant not sign in with any of the forgot pass word can you
I cant not sign in with any of the forgot pass word can you please reset it for me … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need too print some emails and forgot my pass word I have
I need too print some emails and forgot my pass word I have to go to the library to print them my email address is***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Need help finding my gmail. On phone. Entering user name and
entering user name and pass word and cant remember either one … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my gmail pass word. Can u help me. Its on my
hi JA: Hello. How can I help? Customer: i forgot my gmail pass word JA: Are you logged into your Gmail account on any other devices? Customer: can u help me JA: Do you have security questions or a pho… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my pass word so how can I get it back? On my old
i forgot my pass word so how can I get it back? JA: Are you logged into your email account on any other devices? Customer: Yes, on my old iphone JA: Do you have security questions or a phone number on… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I was trying to read emails and forgot password, try to
I was trying to read emails and forgot password ***** try to change and now I cant sign in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cant rember my pass word or what date I set up account
I cant rember my pass word or what date I set up account also I have a new cell phone number***@******.*** … read more
Moses C
Moses C
Bsc
805 satisfied customers
I need to recovery my pass word forgot it, 1 week ago or two
phone number but I no longer have this number old number keep popping up … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Can remember password. Pc. Can remember pass word. To get
can remember password JA: When did you last reset your username and password? Customer: no JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer: pc JA:… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I forgot my pass word for my G-mail account and cannot get
I forgot my pass word for my G-mail account and cannot get on line. Help me please. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my pass word and the keep saying they sent me a
I forgot my pass word and the keep saying they sent me a code by my email and I cant get into my email … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a gmail account, but havent use this account for a
I have a gmail account, but haven't use this account for a long time. Forgot the email address and pass word. Can you help me refresh my account?… read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
i have forgot my pass word and do not have an e-mail acct any
i have forgot my pass word and do not have an e-mail acct any more. The FB is Tom Foolerys and user name isXXXXX and old email [email protected] how do i get online?… read more
David Kirk
David Kirk
Software Engineer
Bachelor\u0027s Degree
300 satisfied customers
I forgot my g mail account password XXXXX i have a new email
I forgot my g mail account password XXXXX i have a new email recovery account how can i get the new pass word sent to that account… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I was trying to retrieve my emails but I forgott my pass word,
I was trying to retrieve my emails but I forgott my pass word, so I changed my email address [email protected], the pass word is barbadoswestindies, my previous email address [email protected], however… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x