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My windows live mail account keeps asking password, even…

Customer Question
My windows live mail account...
My windows live mail account keeps asking for my password, even though it had the remember box checked, and it won't allow me to receive or send mail.
Submitted: 2 years ago.Category: Email
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Answered in 9 minutes by:
3/6/2016
Email technician: Quiksilver07070, Computer Support Specialist replied 2 years ago
Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience: All type of email clients, microsoft, web based, linux
Verified

Hello and thank you for choosing JUSTANSWER.com

.

The Remember Checkbox does NOT always work, so i wouldnt rely on it AT ALL!

.

YOu should have your password ***** down in a secure place, and if Password ***** go back to the secure place and UPDATE it.

.

But you maybe able to fix this......but i think the best way is for me to help you DIRECTLY, on a remote session.

YOu up for this? YOu have some time?

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Customer reply replied 2 years ago
Yep, I have time
Email technician: Quiksilver07070, Computer Support Specialist replied 2 years ago

sorry for the delay.....i had internet issues....all fixed now.

.

YOu still have time?

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