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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My windows live mail account keeps asking password, even

Customer Question

My windows live mail account keeps asking for my password, even though it had the remember box checked, and it won't allow me to receive or send mail.
Submitted: 1 year ago.
Category: Email
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing JUSTANSWER.com

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The Remember Checkbox does NOT always work, so i wouldnt rely on it AT ALL!

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YOu should have your password ***** down in a secure place, and if Password ***** go back to the secure place and UPDATE it.

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But you maybe able to fix this......but i think the best way is for me to help you DIRECTLY, on a remote session.

YOu up for this? YOu have some time?

Customer: replied 1 year ago.
Yep, I have time
Expert:  Quiksilver07070 replied 1 year ago.

sorry for the delay.....i had internet issues....all fixed now.

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YOu still have time?

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