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Cris, Computer Enthusiast
Category: Email
Satisfied Customers: 6358
Experience:  Specialize in email support.
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I can't get my apps to download through the IPhone because

Customer Question

I can't get my apps to download through the IPhone because my husband set up an mail account through his work so everytime I try to use his yahoo email address to log on to download it wont go because the email address is no longer valid. How can I make this email address go away or reset his app store email address on his phone. its complicated.. too much for me.
Submitted: 1 year ago.
Category: Email
Expert:  Cris replied 1 year ago.

Hi, thanks for using I am Cris and will be happy to assist you with your question. You will need to sign out of the Apple ID and sign in with another.

  1. Tap Settings > iTunes & App Store.
  2. Tap your Apple ID. If you see the option to Sign In, you can change your Apple ID now.
  3. Tap Sign Out.
  4. You can then sign in with existing Apple ID or create a new one.

Let me know if you have any further questions. Selecting a positive rating is appreciated.

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