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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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My AOL account has been hacked. I have reset me password,

Customer Question

My AOL account has been hacked. I have reset me password, but when I enter it, I get the same answer that I have to reset it again. I am not going to all the time reset my password. I am enraged. If this does not get fixed very soon, I am going to cancel my AOL account.
My address is***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Really sorry to head about your problem. Can you tell me, are you accessing AOL via your web browser or AOL desktop

And do you have a free AOL account or a paid account?

Thank you