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My wife cannot log in her account which is ***************

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Can you call her at...
my wife cannot log in her account which is *************** Can you call her at *************
Submitted: 2 years ago.Category: Email
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Answered in 1 minute by:
3/4/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,571
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Is there any error or message when logging her account?

Do you or does she also have a phone number ending with the two digits 89?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Please stay with me on this web page.

1. Do you or does she also have a phone number ending with the two digits 89?

2. Do you have windows xp, vista, or 7, or 8, 10?

Please type at the box below on this web page only, then click on the Send button below to communicate with me. Thank you.

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Customer reply replied 2 years ago
1. Her phone is ************
2. Windows 8
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Thank you. OK, what about the phone number ending with the two digits 89? Is that your phone number? Or is it an old phone number? Please reply at the box below. Thank you.

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Customer reply replied 2 years ago
That is her phone. Mine is ***********
Email technician: Richard, Email Systems Specialist replied 2 years ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,325
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there

Do you still need help with this? I can call but its an additional service. Please accept the offer so I am able to call

Thank you

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