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My new mail is coming thru on my old mail and my old mail is…

Customer Question
my new mail is coming...
my new mail is coming thru on my old mail and my old mail is where my new mail should be
Submitted: 2 years ago.Category: Email
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Answered in 2 minutes by:
3/3/2016
Email technician: GeekGal, Email Support Specialist replied 2 years ago
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,829
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds
Verified

Good morning. My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.

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Email technician: GeekGal, Email Support Specialist replied 2 years ago

I'll need to ask a few questions. What operating system do you have on your computer? For example, Mac, Windows Vista, Windows 7, 8/8.1, or 10? Who is your email provider? For example gmail, yahoo, outlook, etc? Any details that you can provide will be helpful.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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