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The phone nomber associated with my yahoo account is no

Customer Question
longer active, how can i...
the phone nomber associated with my yahoo account is no longer active, how can i change my information if ive forgotten my password ***** cant access my email?
Submitted: 2 years ago.Category: Email
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Answered in 12 minutes by:
3/3/2016
Email technician: arsufi2002, Other replied 2 years ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,827
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

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Email technician: arsufi2002, Other replied 2 years ago

You know its a difficult job to retrieve email account once you lost the recovery Email/Mob number

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Email technician: arsufi2002, Other replied 2 years ago

By the way, is there any other device which you have still access to same email like mobile / Tablet / Laptop

etc

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Email technician: arsufi2002, Other replied 2 years ago

Besides share the email id

Waiting for your reply

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Customer reply replied 2 years ago
I need Yahoo to send code to my new phone can u help me with this? my phone # ***** *****
Customer reply replied 2 years ago
r u there
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
well i guess u cant help me, and i paid $42 for this. thank u so much
Customer reply replied 2 years ago
why has no one answered my question?
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Email technician: arsufi2002, Other replied 2 years ago

Dear *****ny,

I still can't find your email id.

Please share email id

Thanks

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Email technician: arsufi2002, Other replied 2 years ago

Thanks for reply..

ok, you already mentioned you have not access to mob( 3** ***92)

But let me know if you have access to below email ID

d*********@******.***

If so, please share complete email id.

waiting for your reply

Thanks

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Customer reply replied 2 years ago
no, i just tried to open it it and yahoo said they didnt recognize it.
Email technician: arsufi2002, Other replied 2 years ago

Would you please share recovery email id please (d*********@******.***)

Thanks

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Email technician: arsufi2002, Other replied 2 years ago

Dear *****ny,

I am waiting for your reply..

Please open your secondary email(*****@******.***). You can see a reset code from yahoo. Please share it asap as it may get expire after few minutes..

Thanks

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Email technician: arsufi2002, Other replied 2 years ago

We are in last phase, if you got the reset we will able to reset password

Have you got the reset code.

Still waiting for your reply

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Customer reply replied 2 years ago
I told you that Yahoo does not recognize the***@******.***, therefore I cant get the reset code.
Email technician: arsufi2002, Other replied 2 years ago

what about this mob number.

(3**) ***12

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Customer reply replied 2 years ago
no its not activeeither
Customer reply replied 2 years ago
the only mob number i have active is(###) ###-####now, since i relocated.
Email technician: arsufi2002, Other replied 2 years ago

Dear *****ny,

I appreciate your patience.

At this point i am afraid that i can't assist you further since we have no access to any of the recovery methods provided by yahoo.

It would be better if you contact yahoo support and see if they can help us on this

1-***-***-****

1-***-***-****

1-***-***-****

Please update status

Thanks

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Email technician: arsufi2002, Other replied 2 years ago

Hello Danny,

Have you called yahoo support?

Did it help you

Please reply

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Email technician: arsufi2002, Other replied 2 years ago

Greetings Danny..

Have you got positive result from Yahoo..

Please update me the status

Regards,

Fiyaz

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