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My lap top was hacked into and they changed my password and…

Customer Question
my lap top was hacked...
my lap top was hacked into and they changed my password ***** I don't know how to get a new password ***** sign in
Submitted: 2 years ago.Category: Email
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Answered in 4 minutes by:
3/2/2016
Email technician: Byron, PC Support Tech replied 2 years ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,407
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Are you being asked for a password ***** connect to your wireless/internet network?

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Email technician: Byron, PC Support Tech replied 2 years ago

I can connect remotely and recover the password ***** need using your husband's computer.

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Email technician: Byron, PC Support Tech replied 2 years ago

Hi Nancy. Please type your response in the box below and click Send and I'll receive it.

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