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I need to have my name put on my account since my husband,

Customer Question
Donna ************** I need to have...
Donna **************
I need to have my name put on my account since my husband, Roy *********, has passed away in 2005. I have been paying 31.99 every month with debit card but my name is ***** ***** account. I need to change the expiration date on debt card. Please contact me via *************** as my laptop and screen name is woman **********! On my AOL account
Submitted: 2 years ago.Category: Email
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Answered in 7 minutes by:
3/2/2016
Email technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,039
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 2 years ago

What account are you trying to change names on?

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Customer reply replied 2 years ago
Roy Carpenter***@******.*** has passed away in 2005. I've been paying via debt card 31.99 every month. All I need is my name and screen name on my account and the expiration date updated
Customer reply replied 2 years ago
I also need to know what this is costing as it is coming out of my checking account. My screen name is.***@******.***
Customer reply replied 2 years ago
My name is***** . Sorry I didn't put it in the message
Email technician: Cody, Senior Systems Administrator replied 2 years ago

Can you login to that account that you want changed?
What are you paying every month?

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Customer reply replied 2 years ago
No I can't because it isn't charged. All I need is my name on the account and the expiration date updated on my debit card
Email technician: Cody, Senior Systems Administrator replied 2 years ago

I don't know what account your'e referring to.

Are you here by mistake (this is JustAnswer, a tech support service company), what company are you trying to get ahold of?

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Customer reply replied 2 years ago
I thought this was aol
Email technician: Cody, Senior Systems Administrator replied 2 years ago

You can contact AOL here. https://help.aol.com/contact

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Customer reply replied 2 years ago
OK so how much was this costing me?
Email technician: Cody, Senior Systems Administrator replied 2 years ago

I'm not involved in billing, you can ask customer service here http://ww2.justanswer.com/contact-us

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Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,039
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