Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have lost the ability to send Emails. The principle

Customer Question
I have lost the ability...
I have lost the ability to send Emails. The principle symptom is the inability to write text in the box for that purpose. Included in that problem is that text in an Email I want to answer is also absent from the text box. This occurred suddenly this AM. Stopping and starting the program or re-booting the system (W7) fails to change the situation. Help!
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
3/1/2016
Email technician: Josh, Computer Enthusiast replied 2 years ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,231
Experience: Email expert with over 5 years experience
Verified

Hi,

Would you be okay if I connected to your computer and viewed the issue then fixed it for you?

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 2 years ago

I am sending you the remote offer now (it can take 1-2 minutes to appear). Please accept the offer, if you wish to have me connect to your computer.

Ask Your Own Email Question
Customer reply replied 2 years ago
Please send me your answer via Email. If you concinue to make "other offer," I will end this. Please be advised.
-R. Lienau
Email technician: Josh, Computer Enthusiast replied 2 years ago

This is the first response that I have heard back from you -- Do you not want to do the remote services option?

Ask Your Own Email Question
Customer reply replied 2 years ago
Unless it is absolutely necessary, no. Please Email me your answer. Don't ask me this again, Josh.
Email technician: Josh, Computer Enthusiast replied 2 years ago

Sure, no problem.

Close Eudora.

Click on Start then Control Panel then View by: Small Icons (top right) and select Programs and Features

In the list, select Eudora and click on CHANGE then REPAIR

After the repair is finished, open Eudora and try again.

Ask Your Own Email Question
Customer reply replied 2 years ago
There is no "Change or Repair."
Email technician: Josh, Computer Enthusiast replied 2 years ago

Try this..

Hold down ctrl and shift on the keyboard while going to Tools → Options. A dialog box will pop up asking you if you would like to reset your Eudora settings. This should reset all Eudora settings other than your mail server account options.

Close Eudora then reopen and try again

Ask Your Own Email Question
Customer reply replied 2 years ago
No such thing, Josh. You're fired. Do NOT charge my CC. DO NOT.
Email technician: Josh, Computer Enthusiast replied 2 years ago

Do you wish to continue? I would be more than happy to connect to your computer and fix the issue for you.

Ask Your Own Email Question
Customer reply replied 2 years ago
I told you I'm finished. You're "shot-gunning," and I'm through. Read it and weep.
Email technician: Josh, Computer Enthusiast replied 2 years ago

Okay, thanks :)

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,231
22,231 Satisfied Customers
Experience: Email expert with over 5 years experience

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had a short message composed for e-mail using Dragon. I
I had a short message composed for e-mail using Dragon. I clicked on TRANSFER only to have it disappear. I assume CANCEL got clicked on instead. Is it possible to recover the text? … read more
Harry
Harry
2,172 satisfied customers
Help!!! I downloaded an update on 5/15/18. Not sure if this
Help!!! I downloaded an update on 5/15/18. Not sure if this came from Microsoft or from Spectrum. Regardless, I have lost (or at least I can't find it!) my Microsoft/Outlook email address book for fri… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
You Tube suddenly stops working. Occurs over several
You Tube suddenly stops working. Occurs over several different videos. It is as though somebody pulled the electric plug. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I'm having a serious issues with message formatting when
I'm having a serious issues with message formatting when using Microsoft365 Outlook. Often my messages are sent with extra spaces between paragraphs and on some occasions the font size will change for… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
OSX10.13.2--13" MBP.[mid 2012]: gMail ; Tried a Group
OSX10.13.2--13" MBP.[mid 2012]: gMail ; Tried a Group mailing and found entire contents of "Contacts" file had disappeared. Reloaded addresses & changed Group names. Entering new group name in "To" bo… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Suddenly I get the "... 5.7.1 From address not allowed." as
Suddenly I get the "... 5.7.1 From address not allowed." as part of a longer popup when attempting to send any email from Thunderbird. Verizon is my outgoing service provider. The problem occurs ident… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have been receiving gmails from an anonymous person : and
I have been receiving gmails from an anonymous person … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Verizon FIOS stopped sending/receiving email on Thunderbird
Thunderbird 17 using Verizon FIOS suddenly stopped sending/receiving Email. Server Settings & Outgoing Server Settings (SMTP) are suspect, esp. format of User Name. When I try to Get Mail a dialog box… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
if I send someone an email and that person answers including
if I send someone an email and that person answers including others in the "thread" can one of the new readers "see back" to my orginal email?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
No Sound. On Start up I get an Windows Explorer Window MRI_DISABLED.
No Sound. On Start up I get an Windows Explorer Window MRI_DISABLED. It is in Programs/startup. Bitdefender says I have to remove it manually and reinstall, but I have no clue how to do this. Insert M… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a real love/hate relationship with Gmail (dont get
I have a real love/hate relationship with Gmail (don't get me started) - but for now, just two questions: Other than establishing a new. separate Gmail account, is there a way for me to send an email … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
When I want to forward and email, the text is not there. When
When I want to forward and email, the text is not there. When I try to reply the text is not there from the email I want to reply to and neither is the send to box auto populated. Also when sending ne… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Since changing my email address, on advice, [email protected]
Since changing my email address, on advice, [email protected] [email protected] I have been unable to forward any emails that have photos attached to them, no matter how small. I never had problems be… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Yesterday I had a question about losing all functions of Thunderbird
Yesterday I had a question about losing all functions of Thunderbird except "Inbox". I had my Inbox and was receiving mail, but I could not get Edit, View, History, etc. I got your instructions to try… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Try to open Outlook. Get error message "Outlook requires Microsoft
Try to open Outlook. Get error message "Outlook requires Microsoft Outlook Express 4.01 or greater. I have done nothing to the system and Outlook opened perfectly before What do I do… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Something happened to my Outlook this moning and my font sizes
Something happened to my Outlook this moning and my font sizes are all strange now. When I start a new email message, my signature is really small, when I open a task all of the text inside the text b… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
Thunderbird Local Folders (File Folders stored within Local
Thunderbird Local Folders (File Folders stored within Local Folder) are no longer illustrated. POP accounts are individual, not global. MSF files were deleted from each file to clean up files for purp… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I uninstalled Google Chrome and Thunderbird will not go to
I uninstalled Google Chrome and Thunderbird will not go to Internet from email. I reinstalled Chrome and Thunderbird still does not work. When I select an address to the Internet from an email I get a… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x