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Not able to connect to my hotmail account

Customer Question
not able to connect to my hotmail account
Submitted: 2 years ago.Category: Email
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Answered in 2 minutes by:
2/29/2016
Email technician: John, Email Support Specialist replied 2 years ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,946
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

When you say not able to connect what is the exact error message it shows?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other ?

How do you open this email usually, is it using any email client like Microsoft Outlook,windows live mail Or using web browsers like Internet explorer, Mozilla, Google Chrome etc.

Sincerely,
John

Note: - Please reply using the box below.

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Email technician: John, Email Support Specialist replied 2 years ago

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

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