Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Somehow I deleted my email address, my password, my friends…

Customer Question
Somehow I deleted my email...
Somehow I deleted my email address, my password, my friends and everything else that goes with with it. I still have the games & all the stuff I downloaded. I just have know idea how to set up a new account. I guess by now you have figured out that I have no I am doing on my Apple iPad. I have screwed up more then once. I hope you can help me. I am lost !!!!???? My old email address was***@******.***. I thought I was setting up a new email address but I was on my Facebook account and was trying to do it there. I just making things worse. The new address was***@******.***. Help me please.
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 43 minutes by:
2/28/2016
Email technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 909
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.

Ask Your Own Email Question
Email technician: Tim, Sr. Engineer replied 2 years ago

Hello, you do not need to be making new accounts, thats not the problem. Your old Gmail, and all of its contacts are still likly around. Please try logging into www,gmail.com and report back if you were able to.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My Facebook account has lost all my friends and most posts
My Facebook account has lost all my friends and most posts how can I fix this?? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have a new email address and don't know how to change to
I have a new email address and don't know how to change to new one from old one . … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I recently deleted an old q.com email address from my ipad
I recently deleted an old q.com email address from my ipad and subsequently lost all of my associated linked***@******.*** emails on my new PC. They were not, however, removed from my MacBook Pro. I a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It's my Facebook. Someone has hacked me 3 times today and I
It's my Facebook. Someone has hacked me 3 times today and I cannot reset my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I lost my facebook account and need to know how to get it
I lost my facebook account and need to know how to get it back … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
There's a problem with my FB account. However, there's
There's a problem with my FB account.However, there's several things you need to know before you can help me.I created a new FB account because I thought messenger was receiving malware. This probably… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Somehow I ended up with two Gmail accounts and I was
Somehow I ended up with two Gmail accounts and I was wondering how I could transfer a game from one Gmail account to another. Every time I put in The Gmail account I want to use it tells me it's alrea… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
296 satisfied customers
I had 2 FB accounts but one was by mistake. Now I have lost
I had 2 FB accounts but one was by mistake. Now I have lost the one I use all of the time and the mistake one is showing. I want my old account back. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Im having a problem with using my old email address for a
im having a problem with using my old email address for a Facebook game … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I cant enter the at symbol, I'm trying to get back on my
I'm trying to get back on my facebook page its gmail … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My aunt had a stroke about 11 months ago.... sad to say her
My aunt had a stroke about 11 months ago.... sad to say her memory is gone. She has a IPad but unfortunately cannot remember her gmail address so I am unable to open her IPad. I took it to the Apple S… read more
Cris
Cris
63 satisfied customers
I lost my connection at just answer when I checked my email
I lost my connection at just answer when I checked my email for a temporary password. The temporary password ***** *****… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Email address is. tried to update to windows 10 and
email address is***@******.***. tried to update to windows 10 and everything for my computer for email was screwed up. I cannot remember the password ***** the account and don't have any idea about th… read more
Jamie Lee
Jamie Lee
Computer Repair Consultant/ Breakfix Tec
A+ Computer Technician Certificatio
269 satisfied customers
I got a new phone and my Facebook app did not transfer from
I got a new phone and my Facebook app did not transfer from my old phone So I downloaded face book and it does not log into my account. It acts like I want to set one up… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I think I just screwed up my msn account. And I want to transfer
I think I just screwed up my msn account. And I want to transfer a game onto my ipad from oberon games… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
i removed my facebook account by mistake, i re applied it but
i removed my facebook account by mistake, i re applied it but have lost all my friends and games, i have to start from scratch as a new account, is there any way i can get my original account back ple… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I.I lost access to my account and thought I had desactivated
I.I lost access to my account and thought I had desactivated it so I created a new account but I really want to have access to my original account. what do I do.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have 3 accounts on facebook, 2 of which I dont want.Now
I have 3 accounts on facebook, 2 of which I don't want.Now I can't get into the old ones. Help?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x