Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I do not remember my gmail account password and cannot get

Customer Question
I do not remember my...
I do not remember my gmail account password ***** cannot get in my email. One of the things i need to do is it says that my browser is not supported. I need to update safari I guess and do not know how to find the serial number of the macbook All of sudden it asked me for my password We have had the email account for 10 years or more We are elderly and dont understand what has happened This is the only email account we have ever had
Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 hours by:
2/27/2016
Email technician: Cody, Senior Systems Administrator replied 1 year ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 2,470
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 1 year ago

What is your email address?

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 1 year ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,054
2,054 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,054 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,494 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,365 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have just been dealing with a support person (Ravi)
I have just been dealing with a support person (Ravi) because we have forgotten our passwords. He gave us a password ***** connect to web mail now it does not work. we are unable to change our passwor… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I keep getting alerts that my login has failed when I
I keep getting alerts that my login has failed when I haven't tried to login and when I go to fix the login username is null … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have 2 accounts in gmail that I use every day and store
I have 2 accounts in gmail that I use every day and store all important emails that I need to keep in folders (or do you call them labels?). This is the second time this has happened now where I opene… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Its my deceased husbands email which I can provide the death
Its my deceased husbands email which I can provide the death certificate for if necessary. I have tried every possible avenue however, I am unable to change his current password ***** that I may acces… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
For some strange reason, when I send voicemail via Google
For some strange reason, when I send voicemail via Google the receiver receives a message to the equivalent of "caller unknown." I don't know how my number got blocked or "who" in the world did it, bu… read more
Cris
Cris
58 satisfied customers
I haven' been able to get into my account at all. My email
I haven' been able to get into my account at all. My email address is(rubyred)@html.com … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Two website addresses are directed through my gmail
two website addresses are directed through my gmail (*****@******.***).They are "*****@******.*** and "*****@******.*** … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can not send or get my e-mail unless I go onto my comcast
I can not send or get my e-mail unless I go onto my comcast account. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
CANNOT REMEMBER PASSWORD TO OUTLOOK. PHONE
CANNOT REMEMBER PASSWORD ***** OUTLOOK JA: Are you logged into your Outlook account on any other devices? Customer: NO JA: Do you have security questions or a phone number on file to help reset your p… read more
John
John
System/Network administrator
High School or GED
2,055 satisfied customers
How do ire Cover my hotmail account it asks for a exchanged
How do ire Cover my hotmail account it asks for a exchanged password ***** I don't know what it is … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cannot sign in to my google account I have tried over and
i cannot sign in to my google account I have tried over and over … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Windows update seems to have broken Thunderbird. I get a
Windows update seems to have broken Thunderbird. I get a message stating that I need to reboot to complete a previous update of Thunderbird. I have restarted my computer with no luck. I have tried rel… read more
Cody
Cody
Senior Systems Administrator
2,470 satisfied customers
Since installation of 365 my affiliated email to main email
since installation of 365 my affiliated email to main email has disappeared … read more
Bryan
Bryan
IT Consultant
8,747 satisfied customers
I am i have been locked over 24 hrs i never had to sign in
i am***@******.*** i have been locked over 24 hrs i never had to sign in before … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I require a code to re activate my Facebook - page - This
I require a code to re activate my Facebook -***** ***** page - This was usually activated by providing - email***@******.*** ( which I needed to have reinstalled by yourselves) password ***** - All o… read more
Chris Lindsey
Chris Lindsey
IT University
151 satisfied customers
For reasons unknown, I have been locked out of my mail for
For reasons unknown, I have been locked out of my mail for going on two days, Help … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My icloud Apple ID is incorrect How can I fix this? I
my icloud Apple ID is incorrect How can I fix this? I changed back to an email ending in me.com, which I do not use, since I was notified that my email ending in .att.net was incorrect. How do I reset… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
Back up phone. Back up phone. I tunes
back up phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: back up phone JA: How long has this been going on with your smartphone? What have you tried so far? Cus… read more
Cris
Cris
58 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x