How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Old emails disappeared from old mail box, not much more to

Customer Question

old emails disappeared from old mail box
JA: Got it. The Email Technician will be able to help you. Tell me a bit more about what's going on so he can help you best.
Customer: not much more to tell. all old mail disappeared on both the PC and iPhone email.
JA: Is there anything else important you think the Email Technician should know?
Customer: not at this time.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

What is the part after the @ symbol of your e-mail address? May i connect with you remotely to troubleshoot the issue directly? Thanks