Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am having difficulty entering audible books. I have an old…

Customer Question
I am having difficulty entering...
I am having difficulty entering audible books. I have an old apple account at***@******.***. I no longer can remember my password ***** this account and no longer receive email at that account. My new account is***@******.*** and***@******.***.
I have changed my password ***** 5 times, and it keeps asking for the one in my first under button_n
please help
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
2/26/2016
Email technician: Dustin, Email Specialist replied 2 years ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,270
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

I may be able to help you reset the password ***** your original apple account. The easiest and quickest way for us to go through this process would be through a phone call. I am sending the offer for phone support now, once accepted we will continue.

Dustin S.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
How do I change password on my account: popgmail.com, user:
how do I change password ***** my account: popgmail.com, user:***@******.***.? I don't remember my current passwordd … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Haven't used my Apple ID in 5 years. Moved and have new
Haven't used my Apple ID in 5 years. Moved and have new email address. I remember my old email address but do not have access to it any longer. I tried to sign in and my password ***** I have written … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I just had my email updated and now I can't send any emails.
Hi, I just had my email updated and now I can't send any emails. I can receive them. Is this something that will resolve itself if I wait a bit? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I just had to get a new phone and new phone number. I cannot
I just had to get a new phone and new phone number . I cannot access any of my emails because I don't have old phone and I can't remember my passwords … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Can not get in Yahoo mail account and no longer have then
can not get in Yahoo mail account and no longer have then phone to get a key … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My iPhone5 and my Apple tablet are both asking for "Update
Hi, my iPhone5 and my Apple tablet are both asking for "Update Apple ID settings, but every password ***** try is rejected. Can you help me re-establish a password ***** I can proceed? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Trying to sign into iTunes but it is still showing my old
Trying to sign into iTunes but it is still showing my old email address to get in. How do I change this to my email addresses I currently use? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I get rid of my old email address? I have a new email
How do I get rid of my old email address? I have a new email address now which works on my laptop. And ITunes but doesn't sync with my IPad. My old and unusable email address was***@******.***. My cur… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I have an ipad 2. I have changed by email address and
I have an ipad 2. I have changed by email address and password ***** whenever I try to access the App store it continues to bring up the old previous email address and ask for my password. It doesn't … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I am trying to set up my account. My old email was, I
I am trying to set up my account. My old email was***@******.***, I changed my email about 4 years ago and have been out of the country for a couple of years. When I tried to change my password, they … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have changed my name and email address iPhone/apple
I have changed my name and email address for my iPhone/apple account. Why do I still get my old email address when asking for my password? It won't accept a password ***** longer as I do not use this … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
My old password no longer works first gmail acount
my old password ***** longer works for my first gmail acount *****@******.*** and i have tried unsuccessfully to change it.. please help!!! can u call me? u can ask me some different security ? or som… read more
Cody
Cody
Computer Science
2,431 satisfied customers
Team I have an IPad Air 2 but it has the incorrect email
Hi Team I have an IPad Air 2 but it has the incorrect email address for ICloud, can you help me in deleting this old email account? Many thanks Sue Morrissey… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I change cell phones and I lost password. Email is
I change cell phones and I lost password. Email is***@******.*** and the New Email on New phone is***@******.***. how can I get back on plenty of fish website… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
how to set up an Icloud email on my iphone 5. There was an
how to set up an Icloud email on my iphone 5. There was an error when setting up the the apple ID, which I used my yahoo's email, but was set typed in with icloud.com Now I need to set up the icloud e… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have Microsoft 2003 and have my emails to come through outlook.
I have Microsoft 2003 and have my emails to come through outlook. I can send through outlook but I am no longer receiving emails through outlook. Can you help me with this? I keep getting a box saying… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
How do i recover my emails and all my saved docs from my old
How do i recover my emails and all my saved docs from my old hotmail address that i can't get into because i couldn't remember my password XXXXX i got locked out… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have tried numerous times to reset my original Apple ID and
I have tried numerous times to reset my original Apple ID and password XXXXX have had no success. What do I do?… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x