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I already have a google account. Why is it asking me to

Customer Question
I already have a google...
I already have a google account. Why is it asking me to create a account. I can't access my email.
Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
2/25/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,217
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Does this issue occur every time you close and open google / gmail?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Category: Email
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