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Try to type in my password and nothing happens

Customer Question
Try to type in my...
Try to type in my password ***** nothing happens
Submitted: 2 years ago.Category: Email
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Answered in 7 minutes by:
2/24/2016
Email technician: Quiksilver07070, Computer Support Specialist replied 2 years ago
Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience: All type of email clients, microsoft, web based, linux
Verified

Hello and thank you for choosing JUSTANSWR.com

.

Im very sorry to hear you are having so much trouble.

.

What is the password *****? Is it for a website login?

Is it for a Email login?

.

When was the last time your password *****?

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Customer reply replied 2 years ago
Two days ago it still worked. I'm just trying to log onto the computer to check e-mail.
Email technician: Quiksilver07070, Computer Support Specialist replied 2 years ago

Okay, so you need to check a few different things to make sure you are not making any mistakes when entering the password.
.
First, is the CAPS Lock button. Make sure it is NOT turned on. This will make all your letters you enter Capital letters, which can make your password ***** work.
.
Second, you want to make sure you are not trying to login to the wrong account. Make sure the account you are trying to login to is the correct account.

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