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As of noon feb.24 I cannot send or receive e-mails. I have…

Customer Question
As of noon feb.24 I...
As of noon feb.24 I cannot send or receive e-mails. I have Winddows 7
I spoke to 4 different techs at Comcast and 1 tech at Microsoft.
Comemcast informed me the network was down and the tech at Microsoft sent
me to this site
Submitted: 2 years ago.Category: Email
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Answered in 3 minutes by:
2/24/2016
Email technician: Dustin, Email Specialist replied 2 years ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,270
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Im really sorry to hear about the troubles you are going through. At the same time, one of my favorite parts of working here is solving issues that Microsoft and other companies couldnt.

I am sending you an offer for our secure remote connection service. This will allow me to temporarily connect to your computer, and work on the issue directly. This is the most effective method of support I can offer you, as it allows me to bring my full expertise directly to bear on the issue.

The offer is guaranteed, meaning that If I an unable to fix the issue, then you will be entitled to a full refund of all fees. Once that offer is accepted , or rejected we can continue.

Thank you,

Dustin S.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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