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My e mail has been hacked. I changed the password, but now I…

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My e mail has been...
My e mail has been hacked. I changed the password, but now I cannot retrieve any of my emails that were glad in folders. if I click on a folder the e mail in it completely disappears.
Can you help me?
Submitted: 2 years ago.Category: Email
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Answered in 7 minutes by:
2/21/2016
Email technician: Dustin, Email Specialist replied 2 years ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,274
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Im sending you an offer for a secure remote connection. With that, I will be able to connect to your mac from here, and then I can work on this issue directly and solve it for you while we speak in chat or over the phone.

Once this offer is accepted, I will send the connection steps.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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